AI-powered patient communication platform for healthcare clinics. Automate appointment reminders, follow-ups, and care coordination via SMS and voice — integrated directly with your EHR.
During the standard patient intake process, clinics collect phone numbers and consent for SMS communications. Consent is recorded in the EHR before any messages are sent.
MedPal Outreach integrates with the clinic's electronic health records system to automatically identify upcoming appointments and care follow-ups.
Patients receive appointment reminders, confirmations, post-visit follow-ups, and care coordination messages via SMS or automated voice calls.
All communications are HIPAA-compliant. No marketing messages are ever sent. Patients can opt out at any time by replying STOP.
All messages relate directly to the patient's healthcare — no marketing or promotional content is ever sent.
Patients provide consent during their healthcare provider's intake process. Consent is not a condition of purchasing any goods or services. Only patients who have provided explicit consent receive messages.
Reply STOP to any message at any time to unsubscribe. You will receive a one-time confirmation and no further messages will be sent.
Reply HELP to any message for assistance, or contact us at support@medpal.io.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Message and data rates may apply.
